Consignment Information
1. You can bring in items for consignment anytime from 10:00 AM thru 4:00 PM Tuesday - Saturday. We will not accept any consignment the last week of the month or on Dollar Days. Consignment hours are subject to change at anytime. Please check our update page on our website for the most up to date information concerning store hours, consignment seasons & holds, as well as no consignment dates. No appointment is necessary, you must remain in the store for your items to be processed. We recommend that you call or email if you wish to bring in furniture or large equipment, so we can determine if they are items we can accept, have space for and give you an estimated price before you deliver them to the store. Please bring help with you, if you need help unloading and tools if the items need to be put together. We will not look through items in any type of plastic bag. Please bring your items in a sturdy container.
2. Consignors will receive a portion of the sale of each item. The consignment schedule can be found on the bottom. Your portion of the sale is placed on your account within 6 days and can be used as store credit or picked up at any time in check form. Only account holders and authorized users may pick up balances. Any amount left on your account for more than two years reverts to Red Door Consignment and your accounts will be deactivated.
3. New accounts will be charged a $10.00 set up fee that will be deducted from your account. You must be over 16 years of age with a valid driver’s license or photo ID to open an account. Only the main account holder may start an account.
4. Clothing guidelines:
a. Freshly laundered & pressed or dry cleaned; no stains, odors or pin holes
b. With brand AND size labels
c. Less than two years old
d. Gowns & formal wear must be less than 2 years old in pristine condition and if previously worn be professionally dry-cleaned. We accept formal wear during the appropriate season.
e. Clothing items may be brought in any type of container except for plastic bags. However, if it is wrinkled we will not accept your items.
5. Toys, books, and DVD guidelines:
a. Toys must be made in 2015 or newer
b. Have all original pieces (nothing missing) & working batteries (if applicable), loose pieces must be bagged.
c. Childrens DVDs YA & Kids books,: DVDs must be in original case with no scratches, books must be hard cover or in sets of 3 or more
6. Household accessories within the past few years trends and styles (i.e. dishware, collectable items, glassware, artwork, wall decor, linens, bedding sets, rugs, lamps or gift ware) guidelines:
a. Clean with no odors, stains or excessive wear
b. Bedding (must be in a clear bag), linens and rugs must be freshly laundered or dry cleaned
c. Dish and glass sets must be in a set of 4 or more (even settings) complete with no missing pieces and cannot be chipped or broken
d. Lamps must have a lampshade and a light bulb
e. Dishes, ceramics and glassware must be washed
f. Floral arrangements must not be missing pieces and be free of dust
g. New items will be removed from boxes in order to display and sell them – we do not keep the boxes
7. Furniture & appliances guidelines: You must email a picture of large furniture pieces & appliances for approval prior to bring in.
a. Clean and sanitized with no odors, stains or excessive wear
b. Be within current style and marketing guidelines
c. Mattresses can only be sold with a bed frame and must be in excellent shape and have been sanitized
d. Vintage and antique pieces must be in reasonable shape with no excessive structural damage
e. Dining room , bedroom and living room suites are priced as individual pieces and sold as such
f. Consignor is responsible for arranging delivery or pickup of large furniture/household items
8. We set the prices for all items. If you have an item that you wish a certain amount of money for please discuss it with the consignment specialist before leaving the item. If we feel we can not get you the price you want we will not accept the item.
9. We will get your items onto the sales floor as quickly as possible, usually within two weeks. To insure you receive your full consignment period of 60 days, your consignment period does not start until the following month.
10. The consignment period is 30 days at full price and 30 days at a discounted price. Each time you bring in consignment, we will give you a pick up agreement listing your consignment period and pick up dates. You have the option of coming into the store and signing to have your items pulled off the floor and returned to you or allowing them to be donated after our Dollar Day sale. If you do not pick up your items within the specified time frame, then they will be sold at discounted price then donated to charity. We do not provide donation forms for tax purposes.
11. If you request us to pull your items at the end of consignment period and then do not pick them up within the specified time frame on your pick up form, your account will be charged $10.00 and the items will be donated. An authorized user may not pull your items off the floor or sign to have them pulled. Only the main account holder may do so. However, you may have an authorized user pick up your pulls. If you choose to pull your items off of the floor before the end of their consignment period, you will have to pull them yourself and will be charge a fee per items depending price of the item.
12. While we will do our best to protect your consignment, Red Door Consignment is not responsible for any loss, damage or shop wear to your items during delivery or pick up of your items or during the time period when items are in the possession of Red Door Consignment for purposes of sale or storage.
13. Final acceptance of all items for consignment will be at the discretion of the management. Criteria for acceptance of items is based on condition, style, price, levels of current inventory and suitability for our clientele. Your items may be donated after initial acceptance, due to issues missed at the consignment counter that were discovered later through the next steps in quality control.
14. Pricing schedule as of July 1, 2017: Consignor will receive the following percentage of the selling price minus the item fee:
$0.00 - $9.99 45% to consignor
$10.00 - $49.99 46% to consignor
$50.00 - $99.99 47% to consignor
$100.00 - $199.99 50% to consignor
$200.00 and up 60% to consignor
Consignment & Store Hours are subject to change at any time. Please check our Facebook & websites updates page prior to bringing in your consignment.